All the information collected is in compliance with the General Data Protection Regulation (GDPR):
We will keep your information for as long as we need it in order to provide our services and fulfill the purposes mentioned in this policy. This will also be the case for other companies/people with whom we may share your information and that provide services to FLORICOLOR. When we no longer need your information and we are not obliged to keep it to fulfill legal requirements, we will remove it from our systems or depersonalize it to make it unidentifiable.
When you register on our website, we collect your commercial data such as the name of the company, name of the person in charge, address, email, VAT number, etc. We also collect data that allows us to define your customer profile such as the areas of photography in which you work (wedding, newborn, boudoir, studio or others).
When you place orders of products or services on FOS 3.0, we collect all the information that is necessary to complete the transaction, including images, invoicing, contact and shipping information.
When you subscribe FLORICOLOR’s Newsletter we will collect you name and email address.
When you contact us to to send comments, questions or feedback using the contact forms on our websites we collect your name, email address, comments, questions or feedback.
When you participate in our surveys we may collect additional information.
When you contact us by email we collect your email address, any information contained in the email and any information attached to the email.
In general, we use your information to contact you, answer your questions or to help us provide a quality service according to your expectations.
Please note that the content you place on our platforms may contain personal information of third parties (such as images, shipping addresses, contacts or other information).
Keep in mind that, in order to share this content with us (or others, through functionalities of our softwares, such as preview options) you must have the express authorization of the said third parties. By submitting data on our platforms you are reassuring us that you are authorized to do so.
The content of the data uploaded, essential for the production and delivery of your orders is collected and processed by FLORICOLOR with the only purpose of producing and shipping said orders and it is maintained in our servers for a maximum period of one year.
FLORICOLOR may send communications for direct marketing purposes through the use of automated communication systems not dependent of human intervention, fax machines or electronic mail. We may also use SMS (Short Message Service), EMS (Enhanced Messaging Services), MMS (Multimedia Messaging Services) and other similar applications.
Being part of our database you may receive newsletters with content related to FLORICOLOR alerting you to promotional offers, advertising information, surveys, sponsored events or even announces of updates and upgrades in our products and services.
FLORICOLOR’s newsletter is sent by email. By subscribing our newsletter on our website or other location, you accept the collection of your email for this purpose. To be sure that it was you who subscribed our newsletter we will send you an email requesting the confirmation of your consent to collect and store your data with this intent.
Our newsletters contain tracking pixels. These pixels are codes included on the email in order to generate statistical data, necessary to evaluate the success of the email sent. Based on this we can determine if the email was opened and track the interaction with the links included on it.
To send you the content we believe is the most adequate to you or more interesting to your line of work, we may collect data to help us determine your customer profile (for example, as a wedding, newborn, boudoir photographer, etc).
The subscription of our newsletter may be cancelled at any moment by clicking on the appropriate link on the bottom of the email. If you unsubscribe, your data will no longer be processed for this purpose. On the bottom of our newsletter you can also find a link that allows you to change or update your personal information.
Your data will be kept on an encrypted subscribers database unless you require it’s elimination.
To contact us through the form available in the “contact” page of our website, you must indicate your name and email. This information will be used to manage your contact request. We will not use this information with any other intent after the conclusion of the process created by the initial contact.
We do not intentionally collect personal information of visitors of our website under the age of 18.